The branch manager at the Federal Way location, Falana is amazing!!!!
They don't want to push a button and go the extra mile for paying customers.
Customer service is not a term that these people are familiar with.
I highly recommend Darrell to you and your family.
With all the stresses of purchasing your first home, and the unknown's.
Which meant I got to slide in and talk to a banker asap and it was very smooth.
Customers shouldn’t have to wait this long to get some service.
Staff is warm and welcoming and are usually very attentive to customer needs.
Please feel free to contact us. We will get back to you with 1-2 business days.